Tsoukas
and Chia (2002) - “to properly understand
organizational change one must allow
for emergence and surprise”
phases occur
iteratively
change leaders must
expect the unexpected
Pascale et al (2000) - changing
organisations
are operating on the edge of chaos
LASO model č technological transformation has
a ragged
implementation contour!
It’s about people!
So
what have I learned?
..is this a
recipe? NO!
more than one
phase can occur at the same time!