Uys, P.M. (2000). Towards the Virtual Class: Key Management Issues in Tertiary Education. Unpublished PhD thesis, Victoria University of Wellington, New Zealand. Available online: http://www.globe-online.com/philip.uys/phdthesis

 

APPENDICES

 

Appendix 1

Draft Project Proposal

 

 

 

Combining hypermedia on the World Wide Web (WWW) as a

distance learning medium

with current educational strategies to

 provide education to both overseas and New Zealand students.

 

 

Presented to Bob Bubendorfer and Head of the School for Business and Information Systems on 8 September 1995

 

Contents

 

1.         Terms of reference

2.         Vision

3.         Background

4.         Objectives

5.         Strategies

6.         Resources

7.         Critical success factors

8.         Glossary

9.         Resumè

 

 

1.         Terms of reference

 

This report was compiled by Philip Uys, Senior Lecturer, Department of Computer Studies, School of Business and Information Systems, Wellington Polytechnic.

 

The aim of this report is to establishing the initial feasibility of the vision for the Wellington Polytechnic as described here.

 

This report is a "draft" proposal owing to :

 

*          the strategic focus of this report,

*          the early stages of conceptualising and

*          the great number of variables and parameters of this project due to

              -its wide scope and

              -the speed of changes in the underlying computer technology.

 

A more complete investigation (incorporating more role players and lower levels of detail) will be required to establish the feasibility of this project. 

           

2.         Vision

 

Combining hypermedia on the World Wide Web (WWW) as a distance learning medium with current educational strategies to provide education to both overseas and New Zealand students.

 

In conjunction with strategies to draw students physically to Wellington, this strategy will deliver our products to students where they are.  We will be able to offer a unique combination of :

 

*          hypermedia presentations

*          visits by lecturers to major centres/pockets of our hypermedia-students in overseas countries and to other centres in New Zealand on a periodical basis in order to :

            -           conduct student group work

            -           present key lectures and

            -           address learning problems.

 

*          attendance of students invited to attend annual/semester workshops locally at the Wellington Polytechnic.

 

The hypermedia presentations will clearly define the NZQA units on the framework that can be achieved within our courses and we will thus be able (where we have been accredited) to offer national qualifications to foreign students.

 

3.         Background

 

At a workshop on hypermedia, by Prof. Suave Lobodzinski (of California State University and currently a Fulbright Visiting Scholar at the University of Auckland) at this Polytechnic, and sponsored by our Research Development Fund, he stated that universities in the US are turning to hypermedia in an attempt to attract more students through distance learning.

 

At the University of Auckland a language called Hyper-G has been very recently developed specifically to solve four major obstacles in using the WWW for distance learning: 

            *          links to information could be "dead" i.e unavailable

            *          no security on the servers

            *          absence of access control

            *          lack of database support which made finding documents

                          very difficult.

 

Hyper-G was offered free to this Polytechnic and the Computer Studies department has already communicated with Prof. Lobodzinski who will be sending it shortly (we have the correct infrastructure to be able to use it).

 

The cost of satellite connections and network usage is steadily decreasing. In the US the cost of unlimited access to the Internet via satellite (!) is US$15 per month and a joining fee of around US$500 ! 

 

In a conversation with Mr Higgins, Director of "The Networking Edge" and the driving force behind the "Wire Wellington" project (to link buildings and later residential properties with a fibre optic network which have the bandwidth needed for video presentations), he stated that the business opportunities via the Internet are a strategic new option to be researched.

 

Client-server technology, which is becoming a standard in the structure of resource sharing between computers, offer the possibility of sending large files to servers capable of managing it, with access by the students (and their personal computers as "clients") which can have very basic configurations.

           

Dr Mimi Recker (recently from the US and currently at Victoria University) whom I met at a recent conference and who has ten years of research experience in using information technology in education, is convince that the Internet is going to revolutionise education internationally because it:

 

*          provides, through hypermedia, a very natural (by combining the media) and truly interactive means of communication

 

*          is possible to facilitate group interaction among the students and with the lecturer by using groupware (which has only recently become available) in presentations.

 

 ties in with the opinion of Paul Strassman (previous CEO of Rank Xerox ) who stated that "case studies show that most of the benefits derived from information technology are derived from improvements in intra group communications rather than from acceleration of an individual's work"

 

*          has an exponential growth in public and business awareness and number of users in most countries in the world, with an estimated number of current users of 40 million people and around 400 WWW servers internationally.

 

           

Prof. Robert Spence (Professor of Information Technology at the Imperial College of London), in the keynote address and in a personal discussion at the recent NZCS conference, stated that according to industry experts in the United Kingdom, most of the current hardware limitations would be removed in the following two decades. At the Imperial College they also are looking at using the Internet  for educational purposes (currently interesting work is done in the field of microbiology).

 

According to Mr Robert Lau from Singapore, the secretary-general of SEACC and speaker at the NZCS Conference, the opportunities in South East Asian countries for New Zealand educational institutions has greater potential than before on account of:

 

          the high regard for our educational standards

          deregulation and liberalisation sweeping across South East Asia.           

 

4.         Objectives

 

4.1       Reach and retain more clients (students) in foreign countries as well                    as in the wider New Zealand in a unique way, to address issues such as:

*          income and cash flow

*          physical space restrictions in Wellington and

*          the growing need of specialised computer labs

 

4.2       Build a reputation of

                                              technical innovation

                                              quality of products

                                              addressing the client's needs in

                                              an international market.

 

4.3       Increase the productivity of our staff by adding the concept and application of hypermedia to content and facilities, which already exists.

 

5.         Strategies

 

5.1       Receive senior management support for this project

 

5.2       Forge closer links with institutions, organisations and individuals currently conducting research and already involved in "Education and the Internet" and conducting business over the Internet (business areas currently realising the potential are less than 10!)

 

5.3       Conduct our own research into this area via

          the above contacts

          the limited number of publications in this area

          conferences

 

            in order to determine :

 

*          feasibility

*          detail requirements

*          detail of resources required.     

 

5.4       Constructing a project group from within the polytechnic and utilising external parties (where necessary and appropriate). The internal Polytechnic staff who attended the Hypermedia Workshop represented the Departments of Computer Studies, Design, Electrical Engineering, Academic Staff development and Fashion and Food.

 

5.5       Forge closer links with SEACC for penetration of these markets

 

           

 

 

6.         Resources

 

6.2.1    People

 

            Four categories of people are required on hypermedia projects according to Prof. Lobodzinski, namely

 

                        *          producer : performing project management duties

 

                        *          content director : organising and ensuring the quality of the                                             content

 

                        *          graphics/design artist : ensure quality presentations

 

            *          software specialist : expertise in hypermedia and the related software,

            hardware and networks            .

 

            This project brings together, I believe, the following disciplines:

 

*          education (including psychology and sociology in education)

*          multi-media

*          networks

*          client-server architecture

*          systems development

*          graphical design.

 

6.2.2        Hardware

 

*          Multi-media computers: additional required at work and in         some cases at home

*          Good network links      : fibre optic to be considered and satellite connections in the long run; we already have satellite connections via WWW

 

6.2.3        Software

 

                        *          A language like hyper-G           :           will be obtained without expenses

                        *          A type of UNIX                       :           we have Lynux in Computer                                                                                          Studies

·                    Multi-media authoring package : which we have in Computer                                                                                         Studies and Design

 

6.2.4        Procedures

 

                        *          forming a project group and establishing procedures

           

6.2.5        Finances

 

            *          evolutionary allocation of resources as project develops since we will be            breaking large areas of new ground in conjunction with other institutions

 

 

7.         Critical success factors

 

7.1       Top management support

7.2       Ensuring confidentiality of the project

7.3       Speed of implementation (since global on-line commerce is now perceived  in a ore serious light by more businesses internationally)

7.4       Controlling access on the WWW to our educational materials

7.5       Bridging the gap of ESL to penetrate the Asian market

7.6       Working with SEACC in making the Internet more acceptable in a large number of Asian countries by providing solutions to their concerns such as (barriers are freedom of speech, pornography, terrorist activities)

7.7       Linking to the "Wire Wellington" project in the near future (at a                          cost of about $10 000 per building) 

7.8       Basing our material on the NZQA Framework

7.9       Making resources available (people, finances, procedures)

7.10     Thorough planning and management of the project

                                               

8.         Glossary

 

Bandwidth        :            the amount of characters possible to send over a           network

Client-server    :           where the processing of a client-computer can be performed on another computer, the server, which has a bigger capacity

 

Hypermedia     :            multi-media over a wide area network like the Internet

Multimedia       :            digital media which combines sound, text,                                                          pictures, data, video and navigational elements

SEACC           :            South East Asian Computer Confederation

World Wide Web :       the graphical user interface to the Internet         

 

9.         Resumè : September 1995

…..


Appendix 2

HYDI Presentation