Uys, P.M. (2000). Towards the Virtual Class: Key Management Issues in Tertiary Education. Unpublished PhD thesis, Victoria University of Wellington, New Zealand. Available online: http://www.globe-online.com/philip.uys/phdthesis

 

REFERENCES

 

Ackhoff, R. (1972). A note on systems science. Interfaces, August 40. WP Press, Wellington, New Zealand.

 

ADEC (1999). ADEC Distance Education Consortium. [On-line]. Available: http://www.adec.edu/ [2000, January 17].

 

Anderson, J.A. (1987). Communication research: issues and methods. New York:  McGraw-Hill.

 

Ahuja, M.K. & Carley, K.M. (1998). Network Structure in Virtual Organizations. Journal of Computer Mediated Communication, 3(4). [On-line]. Available: http://jcmc.huji.ac.il/vol3/issue4/ [2000, January 19].

 

Barnard, J. (1997). The World Wide Web and higher education: the promise of virtual universities and online libraries. Educational Technology, May-June 30-35.

 

Bates, A.W. (1983). Trends in the use of audio-visual media in distance education, 55-72; 227-241. In Sewart, D., Keegan, D. & Holmberg, B. (Eds.). Distance education: international perspectives. London: Croom Helm.

 

Bates, A.W. (1984a). New technology and its impact on conventional and distance education. (Papers on information technology No. 237). Walton, England: Open University. (ERIC Document Reproduction Service No. ED 258 966). In Garrison, D.R. (1989). Understanding distance education. A framework for the future. London & New York: Routledge.

 

Bates, A.W. (Ed.) (1984b). The role of technology in distance education. London: Croom Helm.

 

Bates, A.W. (1992). Technology for distance education, 241-265. In Tait, A. (Ed.). Key issues in open learning. Harlow: Longman.

 

Bates, A.W. (1993a). Theory and practice in the use of technology in distance education,  213-233. In Keegan, D. (Ed.). Theoretical principles of distance education. London: Routledge.

 

Bates, A.W. (1993b). Technology for distance education: a ten year prospective, 176-190). In Harry, K., John, M. & Keegan, D. (Eds.). Distance education: new perspectives. London & New York: Routledge.

 

Bates, A.W. (1995). Technology, open learning and distance education. London: Routledge.

 

Bates, A.W. (1995). Creating the future: developing vision in open and distance learning, 42-51. In Lockwood, F. (Ed.). Open and distance learning today. London & New York: Routledge.

 

Bates, A.W. (1999). Strategies for the Future. [Online]. Available:

http://bates.cstudies.ubc.ca/strategies.html [2002, September 10].

 

Bates, A.W. (1999, July). Restructuring the university for technological change. Proceedings of the ED-MEDIA 99-World Conference on Educational Multimedia, Hypermedia & Telecommunications. Seattle: AACE.

 

Bates, A.W. (2000). Managing technological change. Strategies for college and university leaders. San Francisco: Jossey-Bass.

 

Beare, H. & Slaughter, R. (1993). Education for the twenty-first century. London: Routledge.

 

Berge, Z.L. & Schrum, L. (1998). Strategic planning linked with program implementation for distance education. CAUSE/EFFECT, 21(3), 31-38.

 

Berners-Lee, T. (1999a). The World Wide Web: A very short personal history. [Online]. Available: http://www.w3.org/People/Berners-Lee/ShortHistory [1999, July 10 ].

 

Berners-Lee, T. (1999b). Press FAQ. [On-line]. Available:

http://www.w3.org/People/Berners-Lee/FAQ.html [1999, July 10].

 

Bertalanffy, L. Von (1968). General Systems Theory. Foundations, development, applications. New York: George Braziller

 

Boone, E.J. (1985). Developing Programs in Adult Education. Englewood Cliffs: Prentice Hall.

 

Boone, L.E. & Kurtz, D.L. (1984). Principles of management. 2nd edition. New York: Random House.

 

Bos, E.S., Kikstra, A. & Morgan, C.M. (1996, June).  Multiple levels of use of the Web as a learning tool. Proceedings of the ED-MEDIA 96-World Conference on Educational Multimedia, Hypermedia & Telecommunications. Boston, MA: AACE.

 

Boyle, R. (1996, June). A review and critique of constructivism. Proceedings of the ED-MEDIA 96-World Conference on Educational Multimedia, Hypermedia & Telecommunications. Boston, MA: AACE.

 

Bridgeman, N.C (1998). Application of information technology to rural communities: Case study Taranaki. PhD thesis: Victoria University of Wellington.

 

Brookfield, S. (1985). A critical definition of adult education. Adult Education Quarterly 36(1), 44-49.

 

Brusilovsky, P. (1996, June). Adaptive Educational hypermedia: systems, techniques and its implementation with World Wide Web. Workshop at ED-MEDIA 96-World Conference on Educational Multimedia, Hypermedia & Telecommunications, Boston, MA.

 

Burch, J.G. (1992). Systems analysis, design, and implementation. Boston, MA: Boyd & Fraser.

 

Burns, T. & Stalker, G.M. (1961). The management of innovation. London: Tavistock.

 

Butterfield, S., Chambers, M., Moseley, B., Prebble, T., Uys, P., Woodhouse, D. (1999, July). External quality assurance for the virtual institution. (AAU Series on Quality Number 4). Wellington, New Zealand: Academic Audit Unit.

 

Caladine, R. (1993). Overseas Experience in Non-Traditional Modes of Delivery in Higher Education Using State-of-the-Art Technologies: A Literature Review. Canberra: Australian Government Printing Service.

 

Cannon, R.A. (1986). Theoretical perspectives in changing tertiary education. In Jones, J. & Horsburgh, M. (Eds.). Research and development in higher education. Kensington, Australia: HERDSA.

 

Carr, W. & Kemmis, S. (1986). Becoming critical: education, knowledge and action research. Falmer: Lewes.

 

Carver, C.A. (Jnr), Howard, R.A & Lavelle, E. (1996, June). Enhancing student learning by incorporating learning styles into adaptive hypermedia. Proceedings of the ED-MEDIA 96-World Conference on Educational Multimedia, Hypermedia & Telecommunications. Boston, MA: AACE.

 

Cass, B. (1996). Preface. In Smith, T. (1996). Ideas of the university. Sydney: University of Sydney.

 

Caulkin, S. (Ed.). (1990). Drucker, Ohmae, Porter & Peters. Management briefings. (Management Guides. Special report No.1202). London: The Economist.

 

CENIC (1999). The Corporation for Education Network Initiatives in California. [On-line]. Available: http://www.cenic.org/ [2000, January 17].

 

Chambers, J.A., Mullins, J.Q., Pantelidis, V.S., Gay, E. & Loeffler, C.E. (1996, June). Educational applications of virtual reality. Panel at the 18th World International Council for Distance Education Conference. Pennsylvania: ICDE.

 

Chambers, M. (1998). The Virtual Classroom is Already Obsolete. TUANZ Topics, 8(3) April 1998, 9.

 

Chein, I., Cook , S.W. & Jarding, J. (1948). The field of action research, American Psycologist 3:45.

 

Cher, N. (1995) Using an internal web. Australian Training Review, December 1995, January, February 1996: 26-27.

 

Chou, L., McClintock, R., Moretti, F. & Nix, D.H. (1993). Technology and Education: New Wine in New Bottles. Choosing Pasts and Imagining Educational Futures. New York: New Lab for Teaching and Learning.

 

Chyou, J. & Esiley, N. (1996, June).  Facing east: multimedia interface design for far eastern education. Proceedings of the ED-MEDIA 96-World Conference on Educational Multimedia, Hypermedia & Telecommunications. Boston, MA: AACE.

 

Clark, A.W. (1976). Experimenting with organizational life: the action research approach. New York: Plenum Press.

 

Clark, P.A. (1972). Action research and organizational change. London: Harper & Row.

 

CLUSTER (1999). Consortium Linking Universities of Science and Technology for Education and Research. [On-line]. Available: http://www.inpg.fr/INPG/US/62.html [2000, January 17].

 

Cohen, M.D. & March, J.G. (1974). Leadership and ambiguity. New York: McGraw-Hill.

 

Collis, B. (1996). Tele-learning in a digital world: The future of distance learning. London: International Thomson Publications.

 

Collis, B. (1998). New wine and old bottles? [Online]. Available: http://utocp189.oc.utwente.nl/oc/dies/diesredescollis.htm [1998, July 13 ].

 

CTAG (1997). Towards a snapshot of computer use in learning/teaching at Wellington Polytechnic. (Internal report by the Computers in Teaching Advising Group at Wellington Polytechnic). Wellington, New Zealand: Wellington Polytechnic.

 

Cunningham, J.B. (1993). Action research and organizational development. Westport: Praeger Publishers.

 

Daft, R.L. (1989). Organization theory and design. 3rd edition. St. Paul, MN: West Publishing Company.

 

Daniel, J.S. (1998). Mega-universities and knowledge media. Technolgy strategies for higher education. London: Kogan Page.

 

David, J.L. (1994). Realizing the promise of technology: a policy perspective, 169-190. In Means, B. (Ed.) Technology and education reform -the reality behind the promise, San Francisco: Jossey-Bass.

 

Dearden, I. (1995, September). What are the risks? (4). Paper presented at New Media and On-line Commerce conference, Brisbane, Australia.

 

DEC Working Party (1991). Distance education discussion and direction papers. Monash University College Gippsland: Churchill. In Evans, T. & Nation, D. (1993). Reforming open and distance education. Critical reflections. London: Kogan Page.

 

Dede, Chris (1995, July). The Transformation of Distance Education to Distributed Learning. [Online]. Available http://www.hbg.psu.edu/bsed/intro/docs/distlearn/ [1998, July 13].

 

Dhanarajan, G. (1998). Shifting paradigms – the impact of globalisation on open, flexible and distance learning. Opening address presented at 13th Biennial ODLAA Forum. Launceston: University of Tasmania.

 

Drucker, P.F. (1985). Innovation and entrepreneurship. London: Heinemann.

 

Drucker, P.F. (1989). The new realities – in government and politics, in economics and business, in society and world view. New York: Harper & Row.

 

Drucker, P.F. (1995). Managing in a time of great change. New York: Truman Talley/Dutton.

 

Drucker, P.F. (1998). Peter Drucker on the profession of management. Boston, MA: Harvard Business School Publishing.

 

ECIU (1999). ECIU - European Consortium of Innovative Universities. [On-line]. Available: http://www.nc.auc.dk/eciu/ [2000, January 16].

 

Elliot, J. (1991). Action research for educational change. Milton Keynes: Open University Press.

 

Esquer, G.N. & Sheremetov, L. (1999, July). Process Engineering Model and Tools for a Collaborative Learning Environment. Proceedings of the ED-MEDIA 99-World Conference on Educational Multimedia, Hypermedia & Telecommunications. Seattle: AACE.

 

Evans, F.J. & Franz, J.B. (1998, April). Managing change in the global university.  Proceedings of the Towards the Global University: Strategies for the Third Millennium Conference. Tours: University of Central Lancashire.

 

Evans, T. & Nation, D. (1992). Theorising open and distance education. Open Learning 7(2), 3-13.

 

Evans, T. & Nation, D. (1993). Reforming open and distance education. Critical reflections. London: Kogan Page.

 

Farrell, G.M (Ed.). (1999). The development of virtual education: a global perspective. Vancouver: The Commonwealth of Learning. [Online]. Available: http://www.col.org/virtualed/index.htm [2000, January 8].

 

Forsythe, K. (1984). Satellite and cable, 57-65. In Bates, A.W. (Ed.). The role of technology in distance education. London: Croom Helm.

 

Frederick, H.H. (1993). Global communication & international relations. Belmont, California: Wadsworth.

 

Fullan, M.G. (1991,). The new meaning of educational change. 2nd edition. London: Cassel Education Ltd.

 

Gabel, M.R. & Feeg, V.. (1996, June). Institutional academic staff development in education technologies to improve classroom teaching: launching the IDO pioneers and guides. Proceedings of the ED-MEDIA 96-World Conference on Educational Multimedia, Hypermedia & Telecommunications. Boston, MA: AACE.

 

Garrison, D.R. (1989). Understanding distance education. A framework for the future. London & New York: Routledge.

 

GATE (1999). The global alliance for transnational education. [On-line]. Available: http://www.edugate.org/ [2000, January 17].

 

Geteducated, (1999). Directory of Online Colleges, Internet Universities, and Training Institutes. [On-line]. Available: http://www.geteducated.com/dlsites.htm [1999, July 10].

 

Gibson, M.L. & Hughes, C.T. (1994). Systems analysis and design. A comprehensive methodology with CASE. Danvers, MA: Boyd & Fraser.

 

Glave, J. (1998). Dramatic Internet Growth Continues. [On-line]. Available:

http://www.wired.com/news/news/technology/story/10323.html [1998, May  1].

 

Global Virtual University (1999). The Global Virtual University. [On-line]. Available: http://www.gvu.ac.nz/ [1999, December 28].

 

Goldenfarb, M. (1995). Critical Success Factors in Diffusing a Campus Wide Information System. Paper presented at AusWeb95 - The First Australian World Wide Web Conference [Online]. Available:

http://www.scu.edu.au/sponsored/ausweb/ausweb95/papers/education4/goldenfarb/ [1998, June 20].

 

Graham, I. (1995, September). What are the risks? (3). Paper presented at New Media and On-line Commerce conference, Brisbane, Australia.

 

Gray, M. (1999). Web Growth Summary. [Online]. Available:

http://www.mit.edu/people/mkgray/net/web-growth-summary.html [1999, July 10].

 

Gundry, J. & Metes, G. (1996). Team Knowledge Management: A Computer Mediated Approach. [On-line]. Available: http://www.knowab.co.uk/wbwteam.html [1999, April 9].

 

 Gundry, J. & Metes, G. (1997). Intranet Challenges: Online Work and Communication. [On-line]. Available: http://www.knowab.co.uk/wbwintra.html [1999, April 9].

 

Gunn, C. (1998). Virtual technologies in higher education: vision or reality? 134-145. In Peters, M. & Roberts, P. (Eds.). Virtual technologies and tertiary education. London: Routledge.

 

Hamilton, D. (1990). Learning about education: the unfinished curriculum. Buckingham: Open University Press. In Evans, T. & Nation, D. (1993). Reforming open and distance education. Critical reflections. London: Kogan Page.

 

Handy, C. (1985). Understanding organisations. 3rd edition). Harmondsworth, Middlesex: Penguin. In Beare, H. & Slaughter, R. (1993). Education for the twenty-first century. London: Routledge.

 

Hanvey, M. (1998, August 4). Monitor: The big picture in communications. The Bulletin: 48-51.

 

Harris, D. (1987). Openness and closure in distance. London: Falmer Press. In Evans, T. & Nation, D. (1993). Reforming open and distance education. Critical reflections. London: Kogan Page.

 

Hart, I. (1999, July). Restructured, reengineered & realigned: Managing media in the digital age. Proceedings of the ED-MEDIA 99-World Conference on Educational Multimedia, Hypermedia & Telecommunications. Seattle: AACE

 

Hartley, D. (1995). The 'McDonaldization' of higher education: Food for thought. Oxford Review of Education 21:409-23.

 

Hashweh, M.Z. (1996). Effects of science teachers' epistemological beliefs in teaching. Journal of Research in Science Teaching 33:47-63.

 

Hawkridge, D. (1995). The big bang theory in distance education, 3-11. In Lockwood, F. (Ed.), Open and distance learning today. London & New York: Routledge.

 

Hayes, R. & Watts, R. (1986). Corporate revolution: new strategies for executive leadership. London: Heinemann. In Beare, H. & Slaughter, R. (1993). Education for the twenty-first century. London: Routledge.

 

Heinrich, R. (1970). Technology and the management of instruction. Monograph 4. Association for educational communications and technologies, Washington DC. In Tiffin, J. & Rajasingham, L. (1995).  In Search Of the Virtual Class: Education in an Information Society. London: Routledge.

 

Henri, F. & Kaye, A. (1993). Problems of distance education, 25-31. In Harry, K., John, M. & Keegan, D. (Eds.). Distance education: new perspectives. London & New York: Routledge.

 

Hermann, A. (1997, June). I didn’t think about that: second order consequences of the introduction of technology in distance education contexts. Proceedings of 18th World International Council for Distance Education Conference. Pennsylvania: ICDE.

 

Herzberg, F. (1960). Work and the nature of man. Cleveland: World Publishing Company.

 

Hiltz, S.R (1986). The virtual classroom: using computer mediated communications for university teaching. Journal of Communications 36(2).

 

Hiltz, S.R (1995, March). Teaching in a virtual classroom. Paper presented at the 1995 International Conference on Computer Assisted Instruction ICCAI'95, National Chiao Tung University, Hsinchu, Taiwan. [On-line]. Available:

www.njit.education/njIT/Department/CCCC/VIRTUAL CLASS/Papers/Teaching.html [1998, July 20].

 

Hodgson, V.E., Mann, S.J & Snell, R. (Eds). (1987). Beyond Distance Teaching - Towards Open Learning. Milton Keynes: Open University Press.

 

Holland, S. (1987). The global economy - from meso to macroeconomics. London: Weidenfield and Nicholson. 

 

Holmberg, B. (1977). Distance education: A survey and bibliography. London: Kogan Page.

 

Holmberg, B. (1995). Theory and practice of distance education. 2nd edition. London &, New York: Routledge.

 

Holt, D.M. & Thompson, D.J. (1995). Responding to the technological imperative: The experience of an open and distance education institution. Distance Education 16:43-64.

 

Holt, D.M. & Thompson, D.J. (1998). Management information technology in open and distance education. Distance Education 19:197-227.

 

Hope, W. (1998). Global transformation and the search for a new educational design. TUANZ Topics 8(5):9.

 

Hyperwave (1998). Welcome to Hyperwave. [On-line]. Available:

http://www.hyperwave.de/ [1998, March 17].

 

ICQ (2000). ICQ - World's Largest Internet Online Communication Network. [On-line]. Available: http://www.icq.com/ [2000, January 19].

 

IDC New Zealand (1998).  NUA Survey. [On-line]. Available:

http://www.nua.ie/surveys/how_many_online/asia.html [1999, July 10].

 

ILT21 (1999). Information literacy definition. [On-line]. Available:

http://dewey.cc.duq.edu/definition.html [2000, January 3].

 

Indramalar, S. (1999, April 23). Local varsities to set up consortium. The Star Online. [On-line]. Available: http://www.jaring.my/star/thursday/2904inme.html [2000, January 17].

 

Infotech (1 April 1997). New Zealand Internet Use. [On-line]. Available:

http://www.nua.ie/surveys/?f=VS&art_id=863080905&rel=true

[1999, July 10].

 

Innis, H.A. (1972). Empire and communications. Toronto: University of Toronto Press.

 

International Data Corporation (1999). NUA Internet Surveys. [On-line]. Available:

http://www.nua.ie/surveys/how_many_online/world.html [1999, July 10].

 

Internet Software Consortium (1999a). Number of Hosts advertised in the DNS. [On-line]. Available: http://www.isc.org/dsview.cgi?domainsurvey/report.html [1999, July 10].

 

Internet Software Consortium (1999b). Distribution by Top-Level Domain Name. [On-line]. Available: http://www.isc.org/ds/WWW-9907/dist-byname.html [2000, January 20].

 

Internet Software Consortium (1999c). Internet Domain Survey, July 1999. [On-line]. Available: http://www.isc.org/ds/WWW-9907/report.html [2000, January 20].

 

Jarvenpaa, S.L. & Leidner, D.E. (1998). Communication and Trust in Global Virtual Teams. Journal of Computer Mediated Communication, 3(4). [On-line]. Available: http://jcmc.huji.ac.il/vol3/issue4/jarvenpaa.html [2000, January 19].

 

Jasperse, J.A. (1992). Publishing New Zealand science on CD-ROM: an action research approach. PhD thesis: Victoria University of Wellington.

 

Johnston, R. & Challis, K. (1994). The learning relationship: A study of staff development and satisfaction in relation to distance learning teaching. International Journal of University Adult Education 33(1):62-76.

 

Johnston, R. (1997). Distance learning: medium or message? Journal of Further and Higher Education 21(1):107-122.

 

Jones, J. & James, J.S. (1996, June). Implementation of new technologies in Hong Kong Polytechnic University. Proceedings of the ED-MEDIA 96-World Conference on Educational Multimedia, Hypermedia & Telecommunications. Boston, MA: AACE.

 

Karol, N.H. & Ginsburg, S.G (1980). Managing the higher education enterprise. New York: John Wiley & Sons.

 

Katz, D. & Kahn, R.L. (1966). The social psychology of organisations. New York: John Wiley &  Sons.

 

Katz, R. (Ed.) (1997). The Human side of managing technological innovation : a collection of readings. New York: Oxford University Press.

 

Katz, R. & Tushman, M.L. (1997). A study of the influence of technical gatekeeping on project performance and career outcomes in an R & D facility, 331–346. In Katz, R. (Ed.). The Human side of managing technological innovation: a collection of readings. New York: Oxford University Press.

 

Kearsley, G. (1994). Explorations in Learning & Instruction: The Theory Into Practice Database. [Online] Available http://www.gwu.edu/~tip/index.html [1998, August 25].

 

Kemmis, S. & McTaggart, R. (Eds) (1988). The action research reader. 3rd edition. Geelong: Deakin University.

 

Kolb, D.A. (1984). Experiential Learning. Englewood Cliffs, NJ: Prentice-Hall.

 

Koontz, H. & Weirich, H. (1990). Esssentials of management. 5th edition. New York: McGraw-Hill.

 

Kuhn, T.S. (1962). The structure of scientific revolutions. Chicago: University of Chicago Press.

 

Landow, G.P. (1992). Hypertext: the conference of contemporary critical theory and technology. London: Routledge

 

Latchem, C. (1995). See what I mean? Where compressed digital videoconferencing work, 99-107. In Lockwood, F. (Ed.), Open and distance learning today. London & New York: Routledge.

 

Lau, R. (1995, August). IT in South East Asia. Address to 1995 NZCS conference, Wellington, New Zealand.

 

Laurillard, D. (1993). Rethinking university teaching; a framework for the effective use of educational technology. New York: Routledge.